5 Questions to Ask Before You Choose a CPaaS Provider
A live Frost & Sullivan analyst briefing grounded in the CPaaS Frost Radar. Walk away with a practical framework to pressure-test any provider you're evaluating.
The Frost & Sullivan CPaaS Radar maps the trends reshaping enterprise communications and identifies what structurally separates the leaders from the rest.
In this 45-minute analyst-led session, Frost & Sullivan's Krishna Baidya unpacks those findings and gives you a concrete evaluation framework, backed by third-party market data, that you can apply to any provider you're considering.
Date/time: Wednesday, May 7th at 5 PM CT / 3 PM PT
WHAT YOU'LL LEARN:
→ 5 questions to ask any CPaaS provider: A practical decision framework covering infrastructure ownership, AI architecture, data sovereignty, developer vs. business team access, and multimodal workflow capability. Each question is grounded in Frost Radar findings.
→ 5 market dynamics reshaping CPaaS in 2025: Why AI has become the most consistent differentiator among CPaaS leaders, the shift from transactional APIs to orchestration, compliance as a growth catalyst, low-code expansion beyond developers, and the rising value of owning your infrastructure.
→ Real-world application: How teams in healthcare, insurance, AI-native startups, and enterprise ops are putting these frameworks into practice today.
→ Live analyst Q&A: Bring your questions. Krishna Baidya answers them directly.
SPEAKERS
Krishna Baidya, Senior Industry Director at Frost & Sullivan
David Casem: Co-founder & CEO, Telnyx