Satellite Workshop October 14, 2026 - Marc Stickdorn

​FROM MAPS TO MANAGEMENT: SCALING SERVICE DESIGN WITH JOURNEY MANAGEMENT Discover how Journey Management helps scale service design beyond individual projects. Connect journeys, evidence, KPIs, and initiatives to create a shared system for prioritising improvements and making customer-centred decisions across silos.

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​This is a standalone sessions led by speakers who'll be in Barcelona for the Service Design Disrupted conference — one room, one practice, and the time to go deep in a way a conference talk can't. Held on 14 October 2026. Buy a standalone workshop ticket here, or buy the conference + workshop bundle option at https://bit.ly/4dcVNUX.

​Note on minimum numbers
Each satellite workshop needs a minimum number of participants to run. If a session doesn’t reach that number, we’ll let you know in good time and offer you the option to move to another workshop or receive a full refund.