The State of AI in Customer Operations
Circa, Vol. 01 The State of AI in Customer Operations
AI is no longer a roadmap item. It is already rewriting how support, success, and experience teams operate, what they measure, and what customers expect.
Circa is gathering for CS and CX professionals in Chennai, sponsored by SupportWire. For our first volume, we are bringing together leaders who are living this shift to cut through the hype and talk about what is actually working, what is breaking, and where customer operations goes next.
Expect a crowdsourced agenda, a grounded "State of AI" session, a candid panel, and an open exchange where every perspective in the room counts. No slides for the sake of slides. Just honest conversation between people doing the work.
On the panel
Rathna Kumar, Global Director of Sales Development, Customer Success & Account Management at Murf AI
Vanajakkshi Nagharajun, Director of Customer Experience
Lakshmi Narayanan Gurumurthy, Global Head of Customer Support at ZeroNorth
Who should come
CS, CX, and support leaders and practitioners who want to move past the buzzwords and trade real notes with peers.
Come with questions. Leave with answers, and a few new people worth knowing.