Behind the Scenes: Post-Incident Reviews

​Are your incident learnings getting lost in the chaos? Context gets lost across Slack and Jira, postmortems take hours of manual writing, and the same incidents keep happening.

​Join us behind the scenes to see how we built a continuous learning flywheel directly into PagerDuty UI, turning hours of manual documentation into minutes of refinement.

​What We’re Covering:

• ​GA features in action: customizable structured templates, native AI to auto-draft summaries, timelines, and root causes directly from Slack and Web UI data

• ​Live Demo: discover how we built real-time, multi-user collaboration (with live cursors) and integrated data-ingestion from Slack, Scribe Agent, and Incident Lifecycle Events

• ​Q&A: Bring your questions to the ProdDev team!

​Stop treating post-incident reviews like an afterthought. Register now to secure your spot!

Who Is This For?

• ​Software Engineers, DevOps, SREs, ​ITOps, System Administrators & PagerDuty Admins

​PagerDuty is an incident management and real-time operations platform powered by AI designed to help teams detect, respond to, and resolve critical issues faster. For developers, PagerDuty streamlines on-call management, automates alerting, and integrates seamlessly with popular tools like Slack, GitHub, and AWS. Whether you’re building, deploying, or maintaining services, PagerDuty empowers engineering teams to minimise downtime, collaborate efficiently, and deliver reliable digital experiences. Learn more at https://www.pagerduty.com/.