AI Agents for IT Operations Management
MCP gives AI agents a way to do real work in your stack: pulling reports, connecting disparate systems, and automating the device-management tasks that consume hours of your team's time. The hesitation for most IT and security teams is the same one that makes the technology powerful: an agent that can connect to your tools is an agent that needs careful governance.
This session focuses on closing that gap. We'll show what it looks like to point AI agents at everyday device-management work, backed by the access controls, permissions, and audit trails that make it safe to deploy.
What we'll cover
Putting MCP to work in IT: Where MCP and AI agents can actually save teams time today
Automating endpoint operations: Practical examples across reporting, workflow integrations, and routine device-management workflows
Connecting AI to enterprise systems safely: How to give agents access without handing them the keys to everything
Moving from experimentation to production: What changes when AI agents begin interacting with real systems and data
Live examples: See Iru and MintMCP work together to turn natural language requests into real actions on your fleet
This session is built around working demonstrations, with time reserved for Q&A at the end.
Who should attend
Heads of IT, endpoint and device-management teams, IT security leads, and anyone evaluating how to bring AI agents into their environment with governance in place.
Speakers
Weldon Dodd, Distinguished Solutions Engineer, Iru
Weldon began his career in Mac labs at the University of California before moving on to lead Apple training and deployments. In 2020, he joined Iru (formerly Kandji), where he builds high-performing teams and shapes community strategy.
Jiquan Ngiam, Co-founder & CEO, MintMCP
Building the enterprise gateway that lets AI agents connect to tools securely, with the governance IT and security teams need.