From Missed Calls to 24/7 AI Agents: Clancy’s Journey to Better Customer Experience

​Your answering service is costing you more than you think.

​In this candid conversation, Liz, Head of Marketing and Business Systems at Clancy, shares how her team replaced traditional answering services with Regal’s AI voice agents — and the measurable impact it made.

​You’ll hear:

• ​Why Clancy abandoned answering services after cycling through three vendors in a decade

• ​How AI voice agents now handle stressful, sensitive calls better than human agents

• ​What integration and implementation really looked like (without the marketing fluff)

• ​How Clancy increased bookings, reduced missed calls, and improved customer experience

• ​Tips for evaluating AI solutions that can scale as your business grows

​Whether you're evaluating AI voice agents or just tired of missing after-hours calls, this is the real-world story you’ve been looking for.

​Read more about Clancy's success with Regal here: https://www.regal.ai/case-study/clancy-relocation-logistics