

Workroom Masterminds
You’ve already gone bigger — now, get better at how you work.
WORKROOM Masterminds are a one-day accelerator event held in Austin, Texas, and designed to help you eliminate chaos, strengthen operating dynamics, and create an unforgettable customer experience.
Through a mix of proven strategy, facilitation, and hands-on learning, you’ll learn to streamline communication, document operating rhythms, and create workflows that support your new era of creativity.
Agenda:
8:30 - 9A: Coffee & Breakfast + "Good mornings!"
9A - 11A: Frameworks
11A - 12P: Workflow Audit
12P - 1P: Lunch (catered)
1P - 3P: Small Groups Workflow Redesign Workshop
3P - 4P: Final Q&A and Closing
4P: Day ends
Workflow Audits
During our morning programming, you'll learn our three proven frameworks to audit your workflows, identify gaps and areas of opportunities, and create replicable processes that surprise and delight every customer, like:
The If this, Then what? Method for identifying gaps in your processes
The Domino Method for creating multiple automated actions from single actions
and The Experience Standard for developing a universal client/customer experience no matter the invoice price.
Small Group Workflow Redesign Workshop
After lunch, you'll be paired with fellow attendees who are focused on similar workflows and/or offer similar services, to roleplay ICPs and finalize your workflow based on peer feedback. Then together, you'll physically map your workflows using post-its and our color-coding system to easily see automations, manual tasks, and then begin to build a to-do list for changes.