8 Pillars, 8 Years Later: Tools + Governance

​In the fifth and final instalment of the 8 Pillars, 8 Years Later series, we’re closing the loop on how ResearchOps has evolved—and where it’s headed next. This session dives into two foundational (and sometimes underappreciated) elements of mature research operations: tools and governance.

​Research teams have built robust tool stacks, streamlined workflows, and adopted countless platforms promising to make insight management easier. But with that growth comes new challenges—tool sprawl, data privacy, and the need for clear governance frameworks that balance access with consistency.

​Join us as we explore:

• ​The evolving research tool landscape: what’s working, what’s not, and how AI is transforming it all

• ​How teams are thinking about governance, ethics, and compliance

• ​What sustainable, scalable tooling looks like for the next era of ResearchOps

​Featuring:

• ​Pert Eilers, Research Operations Program Manager, Adobe

• ​Brad Orego, UX Researcher and Coach

• ​Ned Dwyer, Co-Founder and CEO, Great Question

​Hosted by: The ReOps Community & Great Question
Moderated by: Holly Cole, ResearchOps Community