Webinar Series: "How to build a customer-centric organisation with OKRS?" with Raphaël Kattan (Open to all)

​Hi there,

​This is an invitation to our upcoming Webinar, open to anyone interested in the topic :)


🎯 Who is it for?

Anybody who wants to implement OKRs seeking for a more customer-centric organization.

​
👉🏼 What are the outcomes of the session?

• ​Understand why organizations are not customer-centric by design & why OKRs can help to reverse things around

• ​Deep dive into how to implement OKRs (and what not to do) to make sure they really help to develop customer-centricity

• ​Understanding the Customer-centricity Equation = (Values + Managerial Culture + OKRs)/ Authenticity

​
🦜 Short bio :

After over 12 years in Marketing, Communication, and Sales, Raphael transitioned to consulting in 2012. Since then, he has developed a strong hands-on approach with a proven track record in steering Leadership & Strategic Transformations of large companies, particularly in the retail, FMCG, Luxury, and service industries. His daily role involves ensuring that leaders and managers bring together the right elements to reconcile performance, well-being at work, and the ability to transform. This includes developing managerial skills, soft skills, and implementing the OKR (Objectives and Key Results) methodology.

​As an OKR expert, he specializes in implementing and managing OKR frameworks to drive organizational alignment and performance improvement. He is passionate about leveraging OKRs to enhance productivity, focus, and results, with a proven track record of helping companies set strategic goals and achieve measurable outcomes.

​Recent clients and references include Accor, Carrefour, Chanel, Club Med, Colgate-Palmolive, Danone, Europcar Mobility Group, Galeries Lafayette, Groupe Avril, Groupe M6, Groupe Rocher, Intermarché, Laboratoires Pierre Fabre, L’Oréal, LVMH, Ministère des Armées, Mobivia, Nestlé, Picard Surgelés, Pilot, Radio Canada, Renault Group, Volkswagen Group France, Sephora, and more