Customer Success: Community as a Growth Engine for SaaS business
Join us on October 2 at Supermetrics to talk and discuss Communities in SaaS! Ilona, the Head of Community at RELEX Solutions, will share why companies decide to start running their community and how they measure results driven by the community. Sahra, the Community Manager at Supermetrics, will share her story of transitioning from a Customer Success Manager role to the Community Manager superstar. Let's also ask Ilona and Sahra about how their days look, what transferable skills they brought to this role, and the challenges.
Communities are in more and more demand in SaaS, let's check this business function together!
- Topic: Supermetrics: Community as a Growth Engine for SaaS business
- Speakers: Sahra Kahim and Ilona Vainio
- Agenda:
17:00 Doors open
17:30 Welcome and intro
17:40 Community as a Growth Engine for SaaS business
by Sahra Kahim and Ilona Vainio - presentation
18:20 Grab a drink and find your Round Table
18:30 Round Tables: discussions in small groups about Communities and SaaS, and how to be successful in the role of Community Manager
19:30 Back to reality, we wrap the event
20:00 Doors closed
- When? October 2, Thursday, from 5.30 pm to 7.30 pm
- Where? Supermetrics, Kaivokatu 10 A 00100 Helsinki, Finland
- For whom? for Customer Success managers and everyone interested in Communities in SaaS