Humans in the Lead: Improving Quality and Speed in Research and Strategy Consulting
In this session, Debbie Levitt shares how she’s shifted her research and strategy consulting work, given client expectations and AI capabilities. Drawing from her real workflow, she’ll show how AI can help accelerate analysis, synthesis, and decision support while keeping human expertise firmly in the lead.
Rather than treating AI as a shortcut to more output, Debbie will focus on where it actually adds value in research and strategy work: helping experienced practitioners move faster without skipping discovery, weakening judgment, or solving the wrong problem. She’ll also connect this to her broader Atomic Product Market Fit thinking, showing why early research, clear strategy, and attention to customer experience still matter at every level.
For consultants and agencies navigating tighter budgets, faster timelines, and rising client expectations, this session explores what clients still need most: presenting evidence, data, and knowledge that clients need to create better strategies, decisions, and solutions.
💡 What you'll leave with:
How experienced consultants can use AI to strengthen research, synthesis, and strategic thinking without skipping discovery.
What higher-quality research and strategy work looks like when clients expect faster timelines, tighter scopes, and actionable and impactful advice.
Why better decisions still depend on human expertise, especially when teams create risk by running with cycles of guesses and poor solutions.
🗓️ Happening on: October 8, Thursday, 5–6pm CEST (GMT+2)
🧠 About the Speaker
Debbie Levitt is the CXO of Delta CX - a CX/UX strategist, researcher, and service designer who has spent 15+ years helping companies reconnect with the customers they've lost sight of.
She specializes in reconnecting companies with their target audiences to boost satisfaction, conversions, retention, and growth. Focusing on product and service strategy, she identifies and solves problems and their root causes, streamlining workflows and improving efficiency and collaboration.
She teaches CX, UX, and strategy through live, unscripted Q&A sessions to an audience of over 1,000 videos' worth of practitioners, and runs the Delta CX Hive community. Clients tend to describe her the same way: she flies in, fixes what's broken, and is already on to the next one before you've finished thanking her.
🔥 About Miro Reframe Series
Miro Reframe is a webinar series for consultants and agencies who know old ways-of-working aren't working anymore - and want to rethink what great client work looks like today.
We bring together leading practitioners to explore how modern consultancies are rethinking delivery, engagement, and impact in the age of AI.
Want to learn more? Explore Miro for Consultancies & Agencies to see how Miro supports client work, from pitching to scaled delivery.