Operator Circle: Scale Ecom on WhatsApp
Jaipur · Premium Business Venue
A private, invite-only session for ecommerce operators who want to turn WhatsApp into a real revenue channel, not just a support inbox.
Spur powers WhatsApp for 525+ Shopify brands across 25 countries. On average, a brand on Spur sees 20x ROI and adds ₹3L+ in monthly revenue directly attributable to the channel. This session unpacks how they do it — and how you can too.
This is not a keynote. It is a working session with operators who own outcomes and want strategies they can ship this quarter.
Who this is for
You lead growth, retention, or CX at a D2C or Shopify brand doing serious volume — or you run an agency or tech platform serving those brands. Attendance is capped to this profile, max 2 people per company, so the room stays high-signal.
Founders, CXOs, and business heads of D2C / Shopify brands
Growth and performance marketing heads
CRM, lifecycle, and retention managers
CX / support heads and IT heads evaluating WhatsApp
Agency founders and client-strategy leads
Agenda
Format: Opening keynote, presentations, founder panel, agency panel, live Q&A, and networking lunch
Time: 10:00 AM to 2:00 PM
10:00 – 10:30 · Registration, welcome coffee, and networking
10:30 – 10:40 · Welcome & Opening Remarks
Introduction by Spur and overview of Operator Circle Jaipur.
10:40 – 10:55 · Meta Keynote
The role of WhatsApp in the future of ecommerce and customer engagement.
10:55 – 11:20 · WhatsApp as a Revenue Channel
How WhatsApp fits across acquisition, conversion, and retention for modern ecommerce brands.
11:20 – 12:05 · Founder Panel (45 mins)
A candid conversation with founders on building and scaling consumer brands, lessons learned, growth strategies, and what has actually worked.
12:05 – 12:50 · Agency & Growth Leaders Panel (45 mins)
Practical insights from operators working behind multiple D2C brands on retention, lifecycle marketing, AI, WhatsApp, and growth.
12:50 – 1:10 · Live Audience Q&A
1:10 – 2:00 · Networking Lunch & Peer Exchange
What you walk away with
A clear playbook to activate or scale WhatsApp on your Shopify store in the next 30–60 days
Benchmarks and tactics from Shopify brands already running this channel at scale
Stronger alignment between your paid, on-site, and retention motions
Peer-tested ideas you can adapt to your own stack
Speakers
Akshay Shivpuri, Co-Founder, SAADAA
Aishani Sapra, Fractional CMO & Growth Strategist
Nitesh Kasma, CEO, Lucent Innovation
Akansha Yadav, Director, Enterprise Partnerships, Razorpay
Hosted by Spur in partnership with Meta. Community partner: Razorpay Rize.
If you value high-signal rooms with operators who execute, request your spot below.