Per My Last... AI in CS: What's Actually Working

​AI is everywhere in Customer Success right now - this event is about getting past the hype and into what's actually working.

​This isn't another panel where you watch four people agree with each other for an hour. We're bringing together CS leaders who are using AI in their day-to-day work right now - the wins, the flops, the workflows they'd never give up - for a conversation shaped by your questions, not a moderator's script.

​And this one happens in real life: we're gathering in person in NYC, so come ready to talk face-to-face.

​What to expect:

• ​A panel built from your questions. Before the event, we'll ask you what you actually want answered - the panel agenda comes from your survey responses, not recycled talking points.

• ​Real tactics, not theory. Specific tools, prompts, workflows, and use cases you can steal and apply Monday morning.

• ​Intentional networking. Structured time to connect with peers who are wrestling with the same challenges you are - no awkward hovering by the snack table.

• ​A community, not a conference. Per My Last… exists to bring CS professionals together for honest conversations. This is just the beginning.

​The details:

• ​📅 When: Thursday, August 27 @ 6pm-8:30pm

• ​📍 Where: In person, hosted by our friends at Sequoia in their Chelsea office

• ​🎤 Panelists:

  • ​Jack Zimnavoda - Head of Customer Success at Insightful

  • ​Corie Fabian - Director of Customer Success at SpyCloud

  • ​Nico Fuller - Strategic CSM + AI Ambassador at Leapsome

• ​👥 Capacity: 40 seats, claim your spot ASAP!

• ​🍸 Snacks and beverages will be served

​One more thing: When you RSVP, you'll get a short survey asking what you want the panel to dig into. Fill it out - this event is literally built from your answers!