

Ai in a day: Build your Gorgias Customer Service AI Agent for BFCM
Build, test and launch your Gorgias AI Agent in a day with Customer Service and Consumer Psychology expert Emily Elvey.
Under the pump to get everything ready before peak season? Want to get your AI Agent set up but not sure where to start? This hands-on workshop is for you.
Emily has helped some of Australia's leading retailers design including Outcast Clothing, Bondi Records & True Protein, design, build and optimise AI Agents that improve Customer Experience while reducing pressure on Customer Service teams.
Join Emily and her team for a one day workshop where she shows you her tried and tested methods to build, test and deploy AI Agents in a day.
Leave with an AI Agent you are confident putting in front of your customers.
During the workshop you'll:
✅ Build your AI Agent to sound like you
✅ Train it using your own data and tools
✅ Configure escalations and handovers
✅ Integrate your wider tech stack
✅ Test and perfect the responses
✅ Launch your AI Agent before you leave
Agenda:
9:00am: Arrival & coffee
9:30am - 4:30pm: Workshop
4:30pm: Open invitation to stay for networking drinks
What to bring:
- Your laptop
- Admin Access to your Gorgias Customer Service Account
Limited places available to ensure everyone receives hands-on support throughout the day.