Rethinking UX in the Age of AI: The Personalization Challenge #AIWeekNY

​Most conversations about UX get caught up in the flashiest features. This session takes a different approach. Together, we will reimagine familiar digital products such as dashboards, portals, and platforms through the power of AI-driven personalization. The challenge is to make experiences feel seamless for different kinds of users without adding clutter or losing their trust.

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Participants will team up to redesign real-world user journeys, including:

• A new hire retraining on unfamiliar tools

• A manager keeping track of progress across their team

• A first-time user trying to find their way through a complex system

• A customer searching for quick and personalized support

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By the end, you will walk away with fresh ideas for designing smarter, simpler, and more human-centered digital experiences.

​This event is part of #AIWeekNY by Pulse NYC — a community-led festival celebrating innovation across the AI ecosystem. More at https://pulse.nyc/ai-week/