Behind the bot : AI’s real impact on support by La French Tech Nordics

​​🚀 We are thrilled to annonce the 1st edition of "Behind the bot : AI's real impact on support" by La French Tech Nordics in partnership with One Pilot, Dust, and Devoteam.

​​📅 When: Tuesday, 10 February 2026 at 18.00 pm
📍 Where: Epicenter, Stockholm

​🎯 Theme: AI transforming support: insights, challenges, and opportunities

​Join us for an inspiring evening uncovering how AI is reshaping support functions — from automating workflows to enhancing customer experience — and how businesses can harness innovation responsibly. 💡

​🤖 Expect thought-provoking talks, expert panels, and real-world case studies, along with excellent networking opportunities with industry leaders and AI innovators.

​🗣️Who should attend?

​🔧 Tech professionals, AI enthusiasts, and anyone passionate about the future of customer support.

​⚡Preliminary agenda:

​18.00-18.05 : Welcome & Opening Remarks by La French Tech Nordics

​18.15-18.45 : First panel "Real-World Impact : One Pilot x Ninepine Case Study" with Lucas Bornert, Co‑founder of Onepilot, and Johannes Kayser, COO of Ninepine.

​18.50-19.20 : Second panel "Making AI Work : Technical Implementation for Business Leaders" with representatives from Devoteam and Dust.

​19.25 - 19.45 : Inspirational Speech with speaker to be confirmed.

​19.45 - 19.50 : Closing & Key Takeaways

​19.45 - 22.00 : Networking Reception

​Additional program details will be announced soon.

​📩 Questions? Contact us at frenchtechsuede@gmail.com
📝 Registration is mandatory via our Luma page.

​​Don’t miss this opportunity to connect, learn!