Agentic Customer Success Meetup

​The customer relationship is being rebuilt from the ground up.

​Voice agents now answer the first call.

​Tools resolve tickets before a human sees them.

​Engineers deploy directly into customer environments to ship value in days, not quarters.

​Across support, success, adoption, and onboarding, the work and CS stack is being reengineered by automation and AI interaction.

Tanso together with OpenAI, Langdock, and Parloa, we are bringing together the teams living this shift to ask the real questions: Which parts of customer work are being automated, which are being amplified, and what stays irreducibly human?

- Franziska Appelmann, Head of Customer Success @Tanso
- Maximilian Hudlberger, AI Deployment Engineer @OpenAI
- Niklas Hölterhoff, Head of Customer Success @Langdock
- Lisa Berenschot, Head of Customer Engagement @Parloa

Join us for an evening of concrete examples, honest takes, and a clear look at where customer teams are heading 🚀