Session 3 — Human + Agent Workflows: Who Decides, Reviews and Escalates?
Session 3 of 4 in The Agentic Enterprise, a WORK-SELF webinar series on turning agentic deployments into measurable ROI.
As AI agents move from generating output to taking action inside enterprise workflows, a new operating question appears: who remains responsible for the outcome?
Organisations need clear decision rights, review points, handoffs and escalation rules. Human judgement cannot simply be added after an agent has been deployed. It has to be designed into the workflow from the beginning.
This session explores how enterprises can structure human and agent responsibilities as autonomy increases.
What we’ll cover
Where human judgement should remain inside increasingly autonomous workflows
How to define decision rights, ownership and review requirements
How approvals, handoffs and escalation should work between employees and agents
How governed human-agent workflows can scale without creating another layer of manual review
Speakers
Wolf Magdelinic, CEO and Co-founder, WORK-SELF
Ashutosh Garg, CEO, Eightfold AI
Who it’s for
CIOs, COOs, CAIOs, operations leaders, AI governance leaders, risk leaders and executives designing new operating models around AI.
Part of The Agentic Enterprise, a four-part WORK-SELF webinar series.