​Demystifying AI in CX

​Thursday, July 30, 2026 · 5:00 PM – 7:30 PM

​4733 Chabot Drive, Suite 175, Pleasanton, CA 94588

​AI is changing customer experience faster than most teams can keep up. Between the hype, endless new tools, and conflicting advice, it’s hard to know what actually works.

​This event is designed for CX leaders, practitioners, and founders who want practical, honest conversations about applying AI in customer experience.

​We’ll discuss:

​* What AI is genuinely good at today—and where it still falls short.

​* Real-world use cases from support, customer success, and operations.

​* How leading teams are deploying AI agents and copilots.

​* Common implementation mistakes and lessons learned.

​* What the future of AI in CX looks like over the next few years.

​Expect an interactive discussion with peers, live demos, and plenty of time for networking and exchanging ideas.

​Whether you’re just starting your AI journey or already deploying AI at scale, you’ll leave with practical insights and new connections—not just more buzzwords.

​THE SPEAKERS

​Chandan Maruti: Twig CEO - Autonomous AI Agents

​Sanjeev Angadi: B2B Global enterprise leader - Tech Support & Strategy Leader | Customer Success Champion | Data-Driven Operations Executive

​THE COMMUNITY

​About East Bay Founders

​East Bay Founders is a community connecting capital, colleagues, customers, and cities to help entrepreneurs learn faster, build smarter, and scale companies that last.

​Where Founders Grow. www.eastbayfounders.net