Agentic AI: From Pilots to Production Hi2AI Community Meetup | Financial Technology Frontiers (FTF)
Financial Technology Frontiers (FTF)'s Hi2AI brings its fourth edition to Toronto: A highly curated Hi2AI gathering designed for senior leaders across Banking, Fintech, Payments, and Digital Infrastructure.
The focus this time is on Agentic AI, as it becomes one of the most discussed innovations in Financial Services. Across Customer Service, KYC and Onboarding, Fraud Management, Payments, Lending, Compliance, and Back–Office Operations, institutions are actively piloting autonomous AI agents capable of reasoning, decision-making, and workflow execution.
The results are promising.
· Customer Service Agents can resolve complex requests. KYC agents can accelerate onboarding.
· Fraud Agents can investigate suspicious activity in real time.
· Payments Agents can automate routing, reconciliation, and exception management.
· Compliance Agents can support controls testing and regulatory reporting.
Yet despite strong pilot success, many institutions struggle to scale Agentic AI into Enterprise Production. Questions around Governance, Auditability, Explainability, Model Risk, Operational Resilience, Compliance, Identity Verification, Human Oversight, System Integration, Reliability, and Regulatory Accountability continue to slow adoption.
The challenge is no longer proving if AI works.
The challenge is about deploying Agentic AI at Enterprise Scale while maintaining Trust, Control, Security and Compliance.
FTF’s Hi2AI brings together leaders from Banking, Payments, Open Banking, Risk, Compliance, Cybersecurity, and AI to discuss how Financial Institutions can move Agentic AI from experimentation to production-grade deployment.
Key Discussion Themes
1. Customer Service, KYC & Lending
How can organizations automate Customer Onboarding, Servicing, Underwriting and support Decision-making while maintaining Policy Consistency, Accountability and Customer Trust?
2. Payments, Fraud & Financial Crime
Can Agentic AI improve Payment Orchestration, Exception Management, Dispute Resolution, Fraud Investigations and AML Operations without compromising Reliability, Accuracy or Regulatory Defensibility?
3. Compliance, Governance & Regulatory Readiness
How do Institutions build Auditability, Explainability, Model Governance and Regulator-ready Controls into Autonomous Systems?
4. Enterprise Automation at Scale
What does it take to orchestrate AI Agents across complex Financial Ecosystems while ensuring Resilience, Reliability, Testing and Operational Control?
5. Human Oversight in Autonomous Banking
Where should AI act independently and where must human judgement remain part of the decision process?
Format and Conduct
1. FTF’s Hi2AI events:
· Are closed–door Executive Roundtables focused on themed, intellectual discussions.
· Do not discuss generic AI commentary.
· Do not encourage any sales propaganda.
· Invite Senior Leaders from the Financial Services Industry.
2. Conduct:
· The Event will feature themed Roundtables, each led by Senior Industry practitioners.
· All attendees are active participants and not mere audience. Every attendee rotates for richer interaction and deeper discussion.
· This format ensures high–impact dialogue and meaningful takeaways.
Who Should Attend
· CEOs, CIOs, CTOs & CISOs
· Chief AI & Data Officers
· Heads of Payments & Open Banking
· Risk & Compliance Leaders
· Fraud & Financial Crime Leaders
· Lending & Operations Executives
· Banking & Fintech Innovators
· AI, Data & Technology Practitioners
Registration
Join Banking, Payments, Compliance, Security and AI leaders as we explore what it truly takes to move Agentic AI from Pilots to Production!
FTF’s Hi2AI Event is:
· Curated and intentionally moderated.
· Exquisite and offers limited 100 “Invite & Approval Only” seats to ensure a curated and high–value experience to the participants and enables meaningful discussions and networking.
· Offers limited free entry for Financial Services Industry leaders, subject to qualification.
· Offers Paid Participation for general registrations, service providers & consultants.
Registration Tiers
· 25 Seats: Complimentary Early Bird Access reserved for Speakers, Panelists, Moderators and Crew.
· 25 Seats: CAD $40
· 50 Seats: CAD $75