Customer Success x AI - Lunch, & What's actually working.
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About Event
Customer Success is moving from experimenting with AI to figuring out where it actually belongs in the workflow.
Which tools are genuinely helping teams scale? Where are AI agents and automation reducing work—and where are they just creating more systems to manage?
For Volume 3, we’re bringing together a small group of South Bay Customer Success leaders to compare notes on what’s changing right now: leaner teams, rising customer expectations, AI-native workflows, and the tools actually earning a place in the stack.
Join us for an invite-only pizza lunch at Terun in Palo Alto for CS leaders at Series B+ companies.
We’ll trade notes on what’s working, what’s overhyped, and how leading teams are rethinking Customer Success for the AI era.