The Invisible Work: Workflow Intelligence in the Modern Law Firm
Featured Panelists
Jason Thomas, CIO, Cole Scott Kissane
Luther Allin, Director of Information Systems & Technology, Miller & Martin PLLC
Robert DuBoise, Director of IT, Williams Mullen
Every law firm depends on thousands of workflows happening behind the scenes every day.
Documents are scanned, routed, profiled, reviewed, secured, stored, printed, archived, and retrieved. Information moves constantly among people, systems, and departments—but much of that work remains invisible to firm leadership.
As firms continue to move critical business processes to the cloud, the challenge is no longer simply about digitizing work. The challenge is understanding how work moves through the firm and identifying opportunities to eliminate friction, reduce manual effort, and improve operational intelligence.