

Meta × Times MobileBeyond Festive Sales: Turning Conversations into ConversionsThe Next Phase of WhatsApp, AI & Conversational Commerce
The festive season creates conversations. Intelligent engagement converts them into customers.
The festive season may bring customers to your brand, but the real opportunity lies in turning those interactions into lasting customer relationships and measurable business outcomes.
As customer expectations evolve, WhatsApp is becoming much more than a messaging channel. It is emerging as a powerful business platform for customer acquisition, engagement, commerce and retention — with AI accelerating this transformation.
Join Meta and Times Mobile for an exclusive enterprise leadership session exploring how brands can move beyond festive campaigns and unlock the next phase of conversational commerce.
Through strategic discussions, product showcases and real-world customer experiences, we will explore how businesses can leverage WhatsApp, AI and intelligent automation to create seamless customer journeys and drive meaningful conversions.
What’s in Store?
The Evolution of Conversational Commerce: Understanding how WhatsApp is transforming customer engagement and business growth.
AI-Powered Customer Experiences: Exploring how AI and Meta Business Agent can enable smarter, more personalised and automated interactions.
Driving Customer Acquisition: Leveraging Click-to-WhatsApp Ads (CTWA) to turn marketing investments into meaningful conversations and business opportunities.
Smarter Campaign Execution: Discovering how MaxBid and Direct Send can help brands improve campaign efficiency, targeting and engagement.
Real Business Impact: Hear from a customer about their WhatsApp adoption journey, implementation experience and measurable outcomes.
Leadership Dialogue: Exchange perspectives with Meta, Times Mobile and fellow enterprise leaders on the future of conversational engagement.
Who Should Attend?
This session is designed for senior business and technology leaders who are shaping customer engagement, marketing and digital transformation strategies.
We particularly welcome:
CMOs, Marketing Directors and Brand Leaders
Heads of Digital, Growth and Performance Marketing
E-commerce and Customer Experience Leaders
CRM, Loyalty and Customer Engagement Heads
Digital Transformation and Innovation Leaders
Business Heads and Technology Decision-Makers
If you are responsible for driving customer acquisition, improving engagement, building customer loyalty or exploring AI-led business opportunities, this conversation is for you.
Why Attend?
Walk away with fresh perspectives, practical use cases and actionable ideas on how to turn customer conversations into business conversions — and make conversational commerce a strategic growth driver for your organisation.
An exclusive, invite-only gathering of enterprise leaders, brought to you by Meta and Times Mobile.