Downtown Toronto Boutique Fitness & Wellness Owners Roundtable: Retention, Community & Growth
Hi Join a small group of boutique fitness and wellness operators for a private evening focused on member retention, community building, and sustainable studio growth.
This curated gathering brings together growth-minded studio owners to exchange ideas, discuss real challenges, and share best practices around building strong communities and long-term member loyalty.
This is not a sales event. It is a guided peer discussion among operators who care deeply about the future of boutique fitness.
During the evening we will:
• Connect with other local studio owners
• Share best practices around retention and community building
• Discuss common challenges operators face today
• Explore new ideas for strengthening member relationships
The evening will include healthy bites, drinks, music, and a relaxed atmosphere to share ideas and learn from the best practices of each other.
Following a highly successful roundtable in Montreal last month, where studio owners shared practical insights and built meaningful connections, we are now extending this initiative to other cities.
These gatherings are intentionally kept small and curated to ensure high-quality discussions, actionable insights, and strong peer connections among operators focused on long-term, sustainable growth.
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Organized by NexScale.
NexScale helps boutique wellness and fitness studios grow by reducing churn, strengthening member communities, and streamlining operations. With Chloe, their AI Business Partner, studios shift from reactive, manual workflows to a proactive, system-driven approach—where every member is understood, engaged, and consistently supported. This enables owners to run day-to-day operations with clarity, retain more members, and drive predictable revenue growth without added complexity. Its mission is to help scale wellness businesses today while empowering human longevity tomorrow.
The company was founded by Soodeh Farokhi, a serial tech entrepreneur and wellbeing enthusiast with over 17 years of experience building and scaling software products, together with Matt Golt, a former gym owner and domain expert who brings deep operational insight from the fitness industry. Together, they combine technology and real-world studio experience to build practical software solutions that support studio owners as they grow their businesses.