How to make sure the right work happens at the right time, every time | Pilla Spotlight
Every operator you work with has a clipboard behind the till and a manager who spends half their shift chasing jobs that should have happened three hours ago.
Opening checks ticked off in one go at 4pm. Fridge temps written from memory. A folder of paperwork that proves nothing except that somebody owned a pen.
Liam Jones, founder of Pilla, is joining us for a live walkthrough of how hospitality teams turn the processes they already have in their heads into workflows their team actually follows.
Pilla is AI work management for deskless teams. You tell it how the work should be done, who does it and when. It handles the reminding, the checking and the chasing. Photos, signatures, temperatures, ratings and location pins, all captured on any device, online or off.
What we'll cover
Where the right work quietly stops happening, and why "we've got a checklist for that" is rarely the fix
Building a real process into a workflow live on the call, from a single opening check to a full site routine
Letting AI review completed work against your rules and follow up when something doesn't look right
Seeing what's done, late or missed without asking a single person for an update
What this looks like across multiple sites, and where the quick wins usually are
How consultants can bring Pilla into client projects
Open Q&A with Liam
Who it's for
Hospitality consultants, fractionals, NEDs and operators working across operations, compliance, food safety, people and transformation. If you've ever walked into a site and found nobody could prove what got done last Tuesday, this one's for you.
An hour on Google Meet with plenty of room for questions.
Please note: Well Seasoned Spotlight sessions are recorded. The recording is published on our YouTube channel and may be shared on our website and social channels to promote the featured business and the wider community. By joining you agree that your participation, including your name, voice and image if your camera is on, may be recorded and published. If you would prefer not to appear, you are welcome to join with your camera off and stay on mute, or let us know and we will keep you out of the published version. Any questions, email hello@wellseasoned.work.