behavioral nudging & choice architecture
About Event
Amazon doesn't just show you products. It shows you "Only 2 left in stock" and "4 people are viewing this right now." Swiggy doesn't list restaurants neutrally - it leads with "Order again?" because re-ordering requires zero decision-making. Zepto's checkout defaults to a tip for the delivery partner, already selected, already highlighted in green.
None of these are accidents. None involve force. They work because human beings don't make decisions the way economics textbooks say we do - we're shaped by defaults, social proof, loss aversion, and how a choice is framed. Behavioral design is the science of engineering those influences - deliberately, at scale.