

Dyna Day Hong Kong 2026 - AI-Powered Customer Operations: From Insight to Impact
🥂 An Invitation-Only Executive Lunch in Hong Kong
Co-hosted by Dyna.Ai & ICO Technology
AI is moving fast. But turning AI potential into real business impact is a different challenge.
Join Dyna.Ai, ICO Technology and a select group of business and technology leaders for an intimate afternoon of practical insights, real-world AI use cases and candid peer conversations.
We’ll explore how organisations are moving beyond AI experimentation to rethink customer experience, business operations and growth—and what it really takes to make AI work at scale.
💡 What We’ll Explore
Where AI can create the most meaningful impact
Which customer and operational workflows are ready for AI
Where human judgement still matters
The real barriers to scaling AI—from data and systems to governance and people
What separates AI experimentation from measurable business results
🍽️ What to Expect
Executive Discussion
Hear candid perspectives on where AI is delivering—and where organisations are still figuring it out.
AI in Action
See practical examples of AI applied to real customer and operational workflows.
Hosted Lunch
Enjoy an intimate lunch designed for open, off-the-record conversations.
Peer Exchange
Connect with fellow leaders, exchange experiences and explore what comes next.
👥 Who Should Attend
A curated group of senior business, customer experience, operations and technology leaders from industries including:
Financial Services · Insurance · Telecom · BPO · Travel & Hospitality · Others
🔒 Limited Attendance
This is a private, invitation-only gathering with limited seats.
Attendance is subject to approval. Confirmed guests will receive the final venue and arrival details ahead of the event.