Vector Live, Session 2: Compliance for AI agents in consumer lending
30 minutes · Recorded · No product pitch
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What must your team understand before AI agents contact borrowers? Examine FDCPA, TCPA and state rules through a collections workflow.
Follow an account through contact, a commitment and an exception requiring human judgment. Connect requirements to agent behavior, operational policies and reviewable evidence.
Your speakers
Speakers to be announced.
What we’ll cover
How applicable FDCPA, TCPA and state requirements inform contact rules, permitted actions and escalation.
Where people approve, intervene or review, and which records help explain what happened.
Distinguish product controls, lender responsibilities and unresolved requirements for each market and workflow.
Who should attend
Collections, lending operations, credit risk, compliance and IT leaders at mid-to-large consumer lenders.
Your takeaway
Understand which controls and evidence to request before evaluation, and the limits of each example.