Leveraging AI to Enhance Care Quality and Workforce Satisfaction
In this AI in Action webinar, Christopher Kelsch of Winters Healthcare will share how his organization is adopting AI to improve care delivery and workforce experience, including the use of ambient clinical documentation and AI‑enabled diabetic retinopathy screening. He will also discuss how AI is being leveraged to support meetings and collaboration across the organization.
A central theme of this session is using AI to reduce burden, improve quality, and support workforce satisfaction and retention. Chris will briefly share how this broader focus on staff wellbeing has also informed other operational experiments, including a pilot four‑day work week.
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About the Speaker
Chris Kelsch, MA, MPH is the Executive Director of Winters Healthcare, where he has spent over 20 years leading the organization’s evolution from a small non-profit into a $12 million Federally Qualified Health Center (FQHC). With a background in public health policy and economics from the University of Michigan, Christopher brings a unique analytical perspective to the healthcare landscape. He is deeply fascinated by the potential of AI to revolutionize healthcare delivery, viewing it as a vital tool for achieving a "win-win-win" for patients, staff, and the community.
Known for his ability to find a genuine connection with everyone he speaks with, Christopher is dedicated to building resilient, strategically agile organizations that thrive in a rapidly changing environment.
AI in Action: Practical Applications for Safety Net Providers
AI in Action is a monthly webinar series developed through the collaboration of the Center for Care Innovations, Health AI Partnership, AllianceChicago, and South Carolina Health Center Controlled Network. The series spotlights the research and real-world implementation of AI solutions tailored to the needs of Federally Qualified Health Centers and safety net providers, with a focus on advancing health equity and improving care delivery.
For more information and to review past AI in Action webinars, visit: healthaipartnership.org/