Automation Deep Dive: Discount Codes, Conditional Tagging for Peak Season Prep

​Description:

​Two things, one session. First, we're going live under the hood of discount code generation and conditional tagging: how to build them, where teams usually get them wrong, and what "good" looks like at scale. Then we'll do a fast pass back over August's checklist, run entirely through Ask Siena.

​Part 1: Discount Code Generation & Conditional Tagging Deep Dive

• ​Live demo: generating discount codes automatically

• ​Live demo: conditional tagging logic in action

• ​The common breakpoints we see across accounts

• ​Guardrails so these hold up during volume spikes

​Part 2: August Checklist, Re-Run Live in Ask Siena

• ​Confirming your top conversation drivers

• ​Checking the holiday persona

• ​Validating returns and shipping policy accuracy

• ​Most teams don't realize this whole checklist can be run without leaving Ask Siena. The one exception: knowledge-source availability still needs a manual check outside of it, and we'll show you exactly where to look.

​Part 3: Open Floor

• ​We're opening it up. Bring your own use cases and we'll work through them live.

• ​Ongoing office hours with the Siena Community to keep the conversation going after the session.

​Format: Live demo + open Q&A, with room to bring your own use cases. Office hours with the Siena Community follow for anyone who wants to keep digging in.