

Vector Live, Session 1: How AI agents outperform high-performing reps
30 minutes · Recorded · No product pitch
Explore Vector · Follow Synthflow: synthflowai
What happens when AI agents take on the full collections cycle? Join Synthflow AI for the first Vector Live session: a production case study from a multi-state, branch-based consumer finance lender.
Your speaker
Hakob Astabatsyan
Co-Founder & CEO, Synthflow
The production scorecard
One month of Vector agents in action:
4.9% right-party contacts per dial — compared with 3.5% for the lender’s top human rep.
49% promise-to-pay conversion — of those right-party contacts.
13k+ accounts worked · 22k+ outbound calls — across one month of production.
What we’ll cover
Read the scorecard. Compare contact rates, right-party rates, and promise-to-pay conversion with industry averages and the lender’s best human agent.
Follow the collections cycle. See how Vector agents work toward an outcome across voice, text, and email over days or weeks, with memory of every prior interaction.
Understand the portfolio impact. Explore why this approach can outperform individual rep performance at scale.
Who should attend
Leaders in collections, lending operations, credit risk, and IT at mid-to-large consumer lenders.
Your takeaway
A benchmark template to compare your current operations with an agent-first solution.
Live on Google Meet. Joining details are shared after registration.
Next in the Vector Live series: integration and security for IT teams, plus compliance across FDCPA, TCPA, and state rules.