Tiktok as a growth engine: Scaling sales and customer experince

​TikTok has become one of the fastest-growing commerce channels for brands and founders. But while sales can spike overnight, scaling sustainably requires more than viral reach. It means managing affiliates, supporting customers, and turning one-time buyers into loyal fans.

In this workshop, Swapnil Thombre, founder of Blazi.ai, will share how brands and founders can move beyond experimentation and turn TikTok into a dependable growth engine. He will walk through how Blazi.ai helps companies unify customer interactions, streamline affiliate operations and build systems that scale with TikTok’s speed.

You’ll learn:
• The biggest challenges founders and brands face when scaling on TikTok and TikTok Shop
• How AI can connect the dots between customer support, sales, and affiliate management
• Practical strategies for turning TikTok-driven growth into repeat customers and long-term advantage

We will close with a live Q&A with Swapnil Thombre, founder of Blazi.ai, on what it takes to thrive in the fast-moving TikTok commerce ecosystem.

Perfect for: Founders, brands, and growth teams who want to harness TikTok as both a growth channel and a customer experience platform.

Featured speakers: Swapnil Thombre (founder @ Blazi.ai), Marie Schneegans (CEO and co-founder @ 14.ai), and Maya Czeneszew (Founding Engineer @ 14.ai)