How Community Legal Centres can save 10–15 minutes admin on every client call
VXT is a phone system designed specifically for legal teams and trusted by more than 8,000 lawyers. It integrates with Actionstep to display client information on incoming calls and automatically save important call details — such as transcripts and file notes — directly to the correct matter.
Over 1,200 legal practices use VXT to manage calls, document conversations, and keep accurate records in their Practice Management System — saving 10–15 minutes of post-call administration every time.
Join us for a practical 30-minute session demonstrating how VXT can help your Community Legal Centre reduce admin time, strengthen documentation practices, and support better collaboration across staff and volunteers.
What you’ll learn
In this live demo, you’ll see how to:
Integrate VXT with Actionstep to automatically save key call information against the correct matter.
Record and transcribe conversations to ensure important client details are captured accurately and consistently.
Generate structured file notes aligned to your Centre’s documentation standards using VXT’s AI-powered summaries.
Maintain clear, compliant records of client interactions without manual data entry.
Manage high call volumes with call flows, voicemail transcripts, and flexible routing — ensuring calls are directed to the right staff or volunteers based on availability. Access your CLC number from a personal device and switch availability on or off as needed.
You’ll leave with a clear understanding of how VXT works in practice, how it can improve day-to-day workflows in a non-profit environment, and whether it’s the right fit for your Community Legal Centre.
Host
Sophie Svenson, Head of Marketing and Partnerships, VXT
Speakers
Richard Jones, CEO, WorkCloud Solutions
Luke Campbell, CEO and Co-Founder, VXT
VXT and WorkCloud
WorkCloud Solutions, a legal technology consultancy and long-standing Actionstep implementation partner, and VXT, a phone system built specifically for law firms, have partnered to help legal teams modernise how they manage client communication and documentation.