Reframing Collaboration: Designing Work Between Humans and AI
AI doesn’t fail because it isn’t powerful enough.
It often fails because it’s added to ways-of-working that were never designed for it.
For agencies and consultancies, that gap is becoming visible fast. Clients now expect AI-accelerated delivery, tighter cycles, and clearer outcomes, while still holding teams accountable for judgment, quality, and alignment. Simply adding AI to existing workflows creates noise, not leverage, and while it might be accelerating individuals, it can actually slow teams down as work is delivered.
In this session, Jesse Greenhouse, Solutions Lead at Miro, reframes what it takes to design effective collaboration between humans and AI.
Not as a feature rollout or productivity hack, but as a deliberate redesign of how work is structured, shared, and steered.
He'll explore why just bolting AI onto existing processes often adds noise instead of clarity.
When roles, decision rights, and collaboration patterns stay the same, AI amplifies confusion rather than progress - the real opportunity lies in redesigning the workflows between people and their tools.
Using practical examples in Miro, the session shows how Miro AI can support better outcomes across exploration, synthesis, decision-making, and alignment.
Rather than asking “what can AI do for us?”, this session reframes the question to “how should work be designed now that AI is part of the team?”
This is a practical look at AI transformation as a collaboration challenge, not a technology one.
💡 What you’ll leave with:
A clearer understanding of why AI adoption stalls when collaboration isn’t redesigned
Practical examples of how Miro AI supports better outcomes in real agency workflows
A sharper view of where humans should lead, where AI should assist, and where the handoff matters most
Concrete ideas for designing AI-enabled workflows that feel intentional, not bolted on
🗓️ Happening on: March 26, Thursday, 5-6pm CET (GMT+1)
🧠 About the Speaker
Hi, I'm Jesse Greenhouse.
As Miro's AI Solutions Lead, I work with enterprise organizations to help them execute organization-wide, AI-driven transformations with Miro. I specialize in breaking down existing processes, unpacking complex customer challenges, and translating them into scalable, AI-accelerated workflows within Miro. I love helping our customers solve core business problems and showing them how to get the maximum value out of the platform.
🔥 About Miro Reframe Series
Miro Reframe is a webinar series for consultants and agencies who know old ways-of-working aren't working anymore - and want to rethink what great client work looks like today.
We bring together leading practitioners to explore how modern consultancies are rethinking delivery, engagement, and impact in the age of AI.