Stop Missing Calls: Lessons from DTS's AI Roll Out
A typical brokerage misses more than half their inbound calls. The rest vanish into the ether - along with the margin, market intel, and the chance to build a trusted and deeper carrier network.
DTS lived this reality until they wired AI voice coverage into their TMS stack. In this session, they'll walk through what they learned, what broke along the way, and what's actually working now.
You’ll learn
How DTS paired Vooma’s AI with 3PL Systems TMS to reduce onboarding time and keep data clean
How to setup your systems and teams to get value out of AI implementations fast
Enforcing effective analytics - speed is useless without data feedback
How to spot the low hanging wins for AI
What to expect
A 45-minute fireside chat with DTS’s Chris Griffin (Director of Safety & Claims), Vooma’s Jesse Buckingham (Founder), and 3PL Systems’ Cameron Robertson (CEO), followed by open Q&A.