

2-Part Workshop: Agentic AI Onboarding for Small businesses and Solo Entrepreneurs - Session 1
This is the 1st session of a 2-part workshop.
Running a small business means constantly making decisions with limited time, data, and resources. Which customers should you reach out to first? Where are the best opportunities for growth? How can you spend less time on repetitive tasks and more time building your business?
In this hands-on 2-part workshop, you’ll see how agentic AI can help tackle these challenges through practical, real-world demonstrations designed for small businesses and solo entrepreneurs.
What You’ll Learn
From Chatbots to AI Agents: Understand how AI agents differ from traditional chatbots and how they can carry out multi-step tasks to help achieve specific business goals.
Identify Your Next Best Customers: See how an AI agent can combine public data, market research, and competitive insights to uncover underserved markets, prioritize potential customers, and generate a targeted outreach list.
Streamline Everyday Workflows: Explore how AI agents can work with email and calendars to simplify routine tasks and help you stay organized.
Use AI Responsibly: Learn key considerations around data privacy, client confidentiality, and unexpected costs when connecting AI agents to your business tools.
Who Should Attend?
Small business owners, solo entrepreneurs, independent professionals, and early-stage founders who want to explore practical ways to apply AI to their businesses. No coding experience required.
What You’ll Need
A laptop: MacBook or Windows laptop.
A paid AI subscription: Claude or ChatGPT. Please ensure your subscription is active before the workshop so you can follow along with the demonstrations.
Bring your questions and leave with a clearer understanding of how agentic AI can help you uncover opportunities, make smarter decisions, and work more efficiently.
About the speaker:
Gordon Cheng is a New York-based product designer who teaches non-programmers to hand real work to AI agents. He runs a one-person business himself. Before moving into product design, he spent more than a decade in advertising at Ogilvy, Dentsu, BBDO and ByteDance. He has since led a series of hands-on AI agent workshops.
This workshop is part of the 2027 Queens Tech + Innovation Challenge online workshop series. Participants will have a chance to win up to a $20K grant for their startup businesses. Applications are due March 1, 2027. Learn more at http://queensstartup.org/