The Always-On Revenue Loop: Retention and Expansion for Agentic AI Solutions

​Agentic AI is starting to reshape how we think about post-sales - especially when it comes to retention and expansion.

​For a long time, the model has been deeply human-driven: capturing the right signals and acting on them account by account, QBR by QBR. But that approach just isn’t scaling anymore. There are simply too many signals, and they’re moving too quickly for teams to consistently catch and act on them in time.

​So, what comes next?

​In this session, we’ll take a closer look at:

• ​Why the traditional, human-centric approach to retention and expansion is reaching its limits

• ​What an agentic, always-on post-sales operating model actually looks like in practice

• ​The practical steps to start enabling this model inside your organization

• ​How to measure the impact—especially through the lens of Net Revenue Retention

​This is for revenue, customer success, and product leaders who are rethinking how to build more durable, scalable growth.