

Human-Centred AI: Designing AI Health Tools for Safety, Failure and Accountability
About the webinar
AI health tools can fail for reasons beyond model accuracy. Incomplete patient data, workflow friction and infrastructure failures can create moments of uncertainty - and when these moments aren't anticipated, an incorrect or poorly handled output can waste critical time or put patients' lives at risk.
Join Spindle Design and AI HealthBeat Podcast for a practical conversation on how healthtech founders, designers and engineering teams can design AI-enabled health tools to identify failure, respond safely and support appropriate human intervention in real clinical environments.
We will explore the common causes of failure in AI health tools, how teams can design for uncertainty and failure modes, and how safeguards, escalation pathways and human oversight can be built into the workflow.
You will leave with:
A clearer understanding of common causes of failure in AI health tools in African settings.
Practical approaches for designing around uncertainty and failure modes before deployment.
Insights into designing safeguards, error flagging and escalation pathways that allow clinicians oversight.
Guidance on how to establish accountability for incorrect or harmful outputs and monitoring and evaluation after deployment.
Perspectives from experts working across AI, healthcare and human-centred design.
About Spindle Design
Spindle Design is a research, design, and digital innovation firm working across Africa. In health, Spindle helps organisations improve care delivery by providing grounded insights on workflows, user behaviours, and system constraints. Spindle is co-hosting this conversation and will share a research-grounded perspective on what designing for real care environments demands.
About AI HealthBeat Podcast
AI HealthBeat Podcast is a platform exploring how artificial intelligence is transforming healthcare across Africa. Through conversations with founders, clinicians, researchers, policymakers, and health system leaders, the podcast documents the experiences, opportunities, and implementation challenges shaping AI adoption on the continent. By connecting different voices across the ecosystem, the podcast aims to accelerate shared learning and contribute to more responsible, practical, and scalable digital health innovation in Africa.
The session will be co-hosted and moderated by Valentine Kamau, Founder and Host of AI HealthBeat Podcast. Valentine works at the intersection of health systems, partnerships, and healthcare innovation, convening conversations that bridge policy, practice, and technology. She has moderated and spoken at regional and global forums, including the HIMSS Global Health Conference, the HealthAI Global Governance Forum, and the Nairobi Health Scientific Conference.