AI Voice Agents: How to Automate Customer Conversations and Grow Your Business
AI Voice Agents: How to Automate Customer Conversations and Grow Your Business
AI voice technology is rapidly changing the way businesses communicate with customers, qualify leads, manage enquiries and handle repetitive conversations.
But what can AI voice agents realistically do today — and where can they genuinely add value to a growing business?
In this practical workshop, Darya Matornava will introduce the world of AI voice agents and demonstrate how businesses can use conversational AI to automate customer interactions while improving responsiveness and creating more efficient processes.
The session will explore practical applications including:
Handling incoming customer enquiries
Qualifying new leads and prospects
Booking appointments and consultations
Following up with potential customers
Answering frequently asked questions
Managing repetitive customer conversations
Supporting sales and customer service teams
Creating scalable 24/7 customer communication
Rather than focusing on the technology itself, the workshop will help business owners and founders understand where voice AI makes commercial sense, what is realistically possible today, and how to identify the right opportunities for automation within their own business.
What You’ll Learn
By the end of this workshop, attendees will:
Understand what AI voice agents are and how they work
Discover practical ways voice AI can be used within a business
Identify customer conversations that could potentially be automated
Understand where AI voice agents can support lead generation, qualification and conversion
Explore how voice AI can improve customer response times and operational efficiency
Gain a realistic understanding of the current capabilities and limitations of voice AI
Leave with ideas for where voice automation could be introduced within their own business
Who Should Attend?
This workshop is ideal for:
Founders and entrepreneurs
Small and growing business owners
Sales and business development professionals
Customer service teams
Operations professionals
Businesses receiving high volumes of enquiries
Anyone exploring how AI can improve business efficiency and customer engagement
About the Speaker
Darya Matornava works within the AI voice technology space and is connected with APlayer AI, which develops AI-powered voice solutions designed to help businesses automate and manage customer conversations.
This session will provide a practical introduction to one of the fastest-developing areas of business AI and help attendees understand how voice agents could become part of their customer engagement, sales and operational strategy.
Suitable for: Founders, business owners, professionals and growing businesses interested in practical applications of AI.
Microsoft Teams meeting
https://teams.microsoft.com/meet/355740724975816?p=MiB22AdqY7IewbfcIw