Banking on Ai

​Why we invited Lorikeet

​Customers demand better support, they want tech that solves their issues by knowing their context and taking actions, 24/7, via the channel of their choice.

​Making this possible requires an AI system that provides high quality, human level assistance. The industry standard of having the AI search help center materials on behalf of customers just won’t cut it.

​Lorikeet is an AI support platform capable of managing complex conversations and taking high-stakes actions, grounded by strict AI safety and operational guardrails. Rather than giving the AI open access to risky actions like cancelling customer accounts, Lorikeet uses granular permissions and dynamic gating to enforce safe, auditable execution.

​AND inbound / reactive support is just one part of how Ai changes finance. Lorikeet is enabling its customers to provide proactive, personalized engagement, moving into lifecycle marketing.