Is Your PHA’s Data Safe in the Age of AI? Security & Integrity Best Practices

​Session Description:

​As housing authorities begin exploring artificial intelligence and modern digital tools, new questions around data security and integrity are quickly emerging. Sensitive resident information, compliance documentation, and internal records must remain protected, yet many agencies are unsure how AI tools interact with their data or what safeguards should be in place.

​This session explores practical security best practices PHAs should consider as technology adoption accelerates. We will discuss common risks related to data access, document handling, and external AI tools, along with simple policies and operational controls that help protect sensitive information. The session will also highlight how agencies can maintain strong data integrity while still benefiting from modern technology.

​By the end, attendees will have a clearer understanding of how to approach AI and digital tools responsibly while protecting their agency’s data, operations, and compliance posture.

​Learning Objectives:

• ​Understand common data security risks as PHAs adopt AI and modern digital tools
  

• ​Learn best practices for protecting sensitive resident and operational data
  

• ​Identify policies and safeguards that support responsible AI usage
  

• ​Walk away with practical steps to maintain data integrity and security within your agency