Voice AI Observability 101: Live Demo & Platform Walkthrough

​A live, hands-on session for teams building and operating voice AI in production. You’ll learn what voice AI observability really means, why it becomes non-negotiable once agents go live, and how to implement it step by step using Tuner.

​In this webinar, we’ll cover:

• ​What observability means for voice AI and how it differs from traditional monitoring and logging

• ​Why observability is critical in production, including common failure modes, silent issues, and problems teams often discover only after customers complain

• ​How to think about observability for voice AI, from infrastructure and latency to conversation quality, agent behavior, and user impact

• ​A live walkthrough of the Tuner platform, including dashboards, alerts, conversation tracing, and root-cause analysis

• ​Live integrations, connecting Tuner to popular voice AI stacks like Pipecat, Retell, and VAPI, plus a real customer integration to demonstrate observability in a production-like environment

​By the end of the session, you’ll have a clear understanding of how to instrument, monitor, and debug voice AI systems in real time, and what “good” observability looks like when your agents are live with customers.

​Who this is for:

​Product managers, AI/ML engineers, platform teams, and technical leaders building, shipping, or scaling voice AI applications.