The Future of AI in Community & Social Care

​Your AI strategy is stuck in a frustrating cycle. You know its potential, but your team is trapped in the shallow end. Industry data reveals that while a massive 81% of community teams now use AI, the vast majority are stuck using it for basic copywriting. This creates a huge gap between the promise of AI and the reality of leaner teams facing immense pressure to prove their strategic value.

​Join us for a fireside chat with Erick Linares, who has scaled communities at SiriusXM and Pandora to millions of users, as he shares how his team is navigating this exact challenge. Erick will pull back the curtain on his team's AI playbook and his vision for a future where AI transforms social care from a cost center into a strategic growth engine.

​Key Takeaways:

• ​State of the Industry: A deep dive into the key AI trends defining the challenges and opportunities for every social &7 community team today.

• ​SiriusXM's AI Playbook: Learn how SiriusXM is thoughtfully implementing AI for social care, including early wins and lessons learned.

• ​The AI Blueprint for Social Care & Community : Get a strategic framework for moving beyond basic bots to a sophisticated ecosystem that drives intelligence and proves ROI.

​Speakers:

• ​Erick Linares, Senior Manager, Social & Communities, SiriusXM

• ​Seijin Jung, Co-founder & CEO, Enrich Labs

​Ready to scale community care without scaling headcount? Register now and take home a practical AI roadmap your team can run this quarter.