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Fin
Fin is the #1 AI Agent for customer service, built by Intercom. Subscribe to join insightful AI events in your city.
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2x AI: We gave everyone the tools, and it worked (virtual)
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About Event
Doubling the Fin team's productivity with AI had one amazing side-effect – we realised we could now build the wishlist, transform our product, and make zero bugs a reality.
Fin's VP of Product, Brian Donohue, tells the Fin 2X story, how AI transformation mothballed, enabled a rebuild of the Intercom helpdesk, created a feature firehose, increased product velocity, and catapulted Fin into the AI-first future.
Presented by
Fin
Fin is the #1 AI Agent for customer service, built by Intercom. Subscribe to join insightful AI events in your city.
Hosted By