Building the Zero-Employee Property Manager Workshop
How automation, AI, and offshoring are redefining property management
A two-session interactive workshop for owners, operators, and asset managers exploring how close we really are to running multifamily properties with little—or no—full-time staff.
📅 Session 1: March 4 — 12:00-1:30pm ET
📅 Session 2: March 5 — 12:00-1:30pm ET
Both sessions will be recorded and shared with all participants.
💡 About the Workshop
Property management has always been a people-heavy business.
But automation, AI, centralization, and global labor arbitrage are quietly changing that reality—one workflow at a time.
In this workshop, we’ll walk through a thought experiment turned operating blueprint: Asimov Management, a full-service multifamily property manager designed to operate with zero full-time employees. From leasing and onboarding to maintenance, renewals, and reporting, we’ll examine how far today’s technology stack can realistically replace—or radically augment—traditional on-site roles.
This is not a pitch for cutting headcount at all costs. Instead, it’s a clear-eyed exploration of what can be automated today, where humans still matter, and how operators should think strategically about service levels, resident experience, and asset positioning in an increasingly automated world.
You’ll leave with a practical framework for evaluating automation opportunities in your own portfolio—and a clearer view of what the future of property management may actually look like.
Participants will receive post-workshop access to our community on Circle, where we’ll share recordings, recommended tools, curated vendor lists, and implementation guides.
🧠 You’ll Learn How To
Understand what “zero-employee” really means
Learn which property management functions can be fully automated today, which require humans-in-the-loop, and which still demand on-site presence.
Design a centralized “brain” for operations
Explore how PMS platforms, integration layers, and general-purpose AI can work together to coordinate complex property workflows.
Automate the front of the house
See how marketing, leasing, touring, pricing, onboarding, and payments can operate end-to-end with little to no human involvement.
Rethink maintenance and resident service
Understand how AI, marketplaces, and predictive systems can replace traditional on-site teams—without sacrificing resident experience.
Evaluate the tradeoffs
Learn when automation creates value, when it risks degrading service or asset quality, and how these decisions intersect with Class A/B/C positioning.
Prepare for what’s coming next
Assess how improving AI reliability, computer vision, and predictive maintenance could invert resident preferences toward machines over humans.
📚 The Workshop Will Cover
The Zero-Employee Thought Experiment
Why property management is uniquely hard to automate
Lessons from Asimov Partners (zero-employee development)
Where the constraints still are—and why they’re shrinking
The Central Operating Stack (“The Brain”)
PMS as system of record and evolutions of the PMS
Integration layers and workflow automation
Generalist AI as decision-maker for unstructured data
Why integrations—not AI—are the biggest bottleneck
Marketing, Leasing, and Onboarding at Scale
Automated listings, pricing, and lead management
AI leasing agents and self-guided tours
Screening, lease execution, and onboarding workflows
Payments, rewards, and ancillary revenue automation
Customer Service & Maintenance Without Staff
AI-first resident support and escalation logic
Offshored human-in-the-loop models
Maintenance dispatch via marketplaces
Cost control, duplicate ticket prevention, and QA
Predictive vs. reactive maintenance
Renewals, Reporting, and Asset Intelligence
Renewal automation
Package management without on-site staff
AI-generated owner reporting and narrative insights
Who is the “asset manager” in an automated world?
The People Problem
Why headcount reduction isn’t always the answer
Service levels, perception of quality, and cap rates
When centralization breaks—and why
How resident expectations may flip in favor of machines
🧰 Format & Access
Two live sessions: 90 minutes each, across two days
Post-workshop access: Circle community with chats and forums to continue the discussion
Post-workshop resources: recordings, tools, vendor lists, and implementation resources
❓ Frequently Asked Questions
Is this about replacing property managers?
No. This workshop explores automation and augmentation—not blanket replacement. The focus is on systems, tradeoffs, and strategy.
Is this only relevant for large portfolios?
No. Many of the concepts apply to small and mid-sized portfolios—especially those experimenting with centralization.
Do I need a technical background?
Not at all. This workshop is designed for operators and owners, not engineers.
Will recordings be available?
Yes. All registered participants receive recordings.