

EVOLVE Expert Session #92
Scaling marketplaces across markets is not a strategy problem.
It’s an execution problem.
Today at EVOLVE, we’re hosting Expert Session #92 with Faisal Ahmad J.,
Director of PMO & Marketplace Strategy at Alibaba Group.
This session is about what changes once a marketplace moves from one market to many.
We’ll talk about:
- What actually breaks when marketplaces scale internationally
- How operating models evolve under real complexity
- Why CX becomes a growth constraint or a growth accelerator
Joining the conversation:
Rafael Barini 🇨🇭🇪🇺🇧🇷 Barini, former CDO at RBI, board member, senior advisor in AI and marketplaces
Felipe Cohen, CMO at Magalu
This is a conversation for people already dealing with scale.
Who should be in the room
Leaders working with:
- Marketplaces
- Multi-market operations
- Platform, CX, or growth at scale
- Logistics, operation, delivery
If you’re past experimentation and into operational reality, this session will be relevant.
🕐 Today, 1pm CET
📍 Live