

AI Agents: How To Keep Pace With Rapid Change
A year ago, AI agents were an experiment. Today, they've transformed CX. If you're struggling to keep up, you're not alone.
Join leaders from Fin and Daysmart for a fireside chat on what's changed with AI, what agents can actually do now, and how to take advantage. They'll also reveal how they've deployed agents front and back to help teams deal with the volume of change.
For CX leaders and practitioners who know agents matter but haven't made their move yet - this is your session.
Speakers
Dee Kapila, Sr. Director of Customer Success, Fin.
Rati Zrirawa, Head of AI & Agents, Fin.
Angel Horowitz, Director, CX Education & Enablement, Daysmart
Agenda
11.30-12: Check-in
12.00-13:00: Session begins
13:00-13:30: Q&A & networking
We look forward to welcoming you to this session at Fin Labs New York.