CxXchange SuccessHour: AI Skills Everyone Can Use from a Chief AI Officer/ CCO
Learn how to build an end-of-day AI Agent that reviews your day and preps you for the next one. Check out how a CCO turned Chief AI Officer organizes his day using AI. And find out the 4 stages of AI work that he and his team went through that enabled them to use Agents to super-power their day.
You'll walk away with loads of resources, an idea of where you are and where you should aim to go next with AI, and a tangible tool to organize your day whether you're a CSM, a CS leader, or in between roles.
If you've ever been on LinkedIn to connect with CS thought leaders, you've run into Ziv Peled. And if you somehow haven't met Ziv via his LinkedIn posts, then you're in for a treat. Join us, and you'll start to think differently about your own thought leadership and how you can super-power your work using AI.
Guest Speaker:
Ziv Peled is Chief AI Officer and Chief Customer Officer at AppsFlyer, where he leads the company's transformation into an AI-native organization while overseeing Global Customer Success. He joined AppsFlyer as employee #7 and built the CS function from the ground up over the past 12+ years. He writes regularly on LinkedIn about Customer Success, AI adoption, and the evolution of GTM.
Host & Speaker:
Jan Young transforms CS leaders into business leaders in the age of AI. Founder of JanYoungCX and StepUpXchange, she also leads CxXchange, a global peer community. An award-winning leader and former VP for two exited startups, Jan has coached CS leaders and founders since 2016 to grow customer revenue and align go-to-market execution. With experience across Product, Marketing, Sales, and CS, her cross-disciplinary approach drives profitable, customer-led growth.
Social Media & Video Notice:
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