Fin x LangChain: A Fireside on Building Agentic AI

​Join us for an evening with Fergal Reid, Chief AI Officer at Intercom, building Fin in conversation with Marco Perini, Deployed Engineer at LangChain.

​In a 30-minute fireside chat, Fergal will share the story behind Fin, Intercom’s groundbreaking AI agent, including:

• ​How Fin was developed, and why LangGraph by LangChain proved to be a valuable building block

• ​His perspective on the broader impact of AI agents in customer service and other use cases

• ​The complexity and thinking required to build agents that solve real problems end-to-end

​The chat will be followed by a live Q&A, giving you the chance to ask questions directly to Fergal.

​Speakers:

• ​Fergal Reid, Chief AI Officer at Intercom, building Fin.ai

• ​Marco Perini, Deployed Engineer at LangChain

​Agenda:

​6:00 PM – Doors open
6:30 PM – Fireside chat: Building Agentic AI
7:00 PM – Audience Q&A
7:15 PM – Happy Hour

​Who should attend

​AI/ML Engineers, Engineering Leaders, CTOs, AI Researchers Applied Scientists, Product & Technical Founders