Retail therapy - a moment before the madness 🛍️

​It's that time again, peak is just around the corner and we're raring to go 🛍️

​​Before the madness hits, we're bringing the CX Collective together for a bit of Retail Therapy - we'll be chatting all things AI, CX and how to get ready for BFCM.

AllSaints will be sharing how they transformed peak and reduced backlog by 50% ⬇️

While ME+EM will discuss how they are giving advisors the space to offer services that truly add value to the customer experience, including personal styling 👗

Join us to hear from CX leaders about how they're preparing for peak in 2025

• ​Maria Lucia Madonna, Senior Group CX Manager at AllSaints

• ​Rosie Duffy, Head of Customer Care at ME+EM

​There will be plenty of time for networking where you will get the chance to meet and connect with like-minded ecommerce leaders to share experiences and learn from others 🫂

​Come and join us for an afternoon of lively conversation and connect with peers over some delicious food and drink 🍸

Hosted by DigitalGenius, sponsored by Kustomer and Kleep 🙌🏻